Here at Pro-Med, we’re genuinely passionate about helping people feel confident stepping in during an emergency. That passion comes from years on the front line as paramedics, where we’ve seen firsthand what happens when people want to help but don’t feel equipped to.
We’ve walked into situations where bystanders were unsure, overwhelmed, or standing back simply because they didn’t know what to do next. Not because they didn’t care, but because they lacked the confidence and practical skills to take action.
That’s exactly why we do what we do.
We want everyday people to feel calm, capable and ready to step in when it matters most.
Our training is built around real-life experience, not just theory, so you leave knowing exactly what to do in an emergency. Because first aid isn’t about being perfect. It’s about having the confidence to do something, instead of nothing.
We’ve seen what happens when people don’t know what to do.
With 50 years of combined experience as paramedics, when we say you're in good hands, we mean it.
Former paramedic of 25+ years, Ian is passionate about giving back his years of knowledge to the community through hands-on first aid training here at Pro-Med.
founder & trainer
Ian
Also a former ALS paramedic of over 25+ years (and colleague of Ian's!) Alison joined the Pro-Med Team, helping to deliver practical & real-world first aid training.
first aid trainer
Alison
Taking care of everything behind-the-scenes, Pauline isn't just our clerical & admin support, but Pro-Med's customer experience expert, bringing a lively energy to our trainings.
admin & clerical
Pauline
